WordPress Website Care

Ongoing website care and support for optimal performance and security of your WordPress website

Why is a website care plan necessary?

Software needs updating, including the software that powers your WordPress website. WordPress websites require monitoring, maintenance, and backup/restore applications to run effectively over time. A smooth and fast running website that is free of security incidents (malware, malicious code, infected files, etc.) protects your investments and,  protects your visitors and provides a  better user experience,  resulting in better website engagement and conversion. 

We have you covered

Our WordPress WebCare plan has you covered with our trained eye and expertise – from updating plugins, themes and WordPress core as they are released to fixing errors (in the event an update goes wrong), daily cloud backups, blocking suspicious IP addresses, optimizing your code and database and more. You’ll receive a monthly report on the 1st of the month documenting your site’s security status, updates and backups performed, uptime and traffic analytics. Premium Plan reports include Google ranking data, performance analysis, and database optimization.

We don’t replace your webmaster

Insite Media Design can protect & care for your website regardless of who built it. We do not replace your current webmaster or third party who maintains your content.

Our Website Care Services

The protection and security part of our webcare plan covers database protection, real-time monitoring, IP lockouts and file scans and more

24/7 Security & Monitoring

We proactively monitor, scan and protect your website

Protection from malware and other malicious threats 24/7.  We install a web application firewall (WAF) to filter attacks in real-time, monitor and manually set IP bans for suspicious activity, scan for suspicious files, correct 404 errors (so your Google rankings aren’t affected), protect your website from brute force attacks and more!

Theme & Plugin Updates are important to avoid vulnerabilites

WordPress Updates

We perform updates and confirm their success

WordPress core version, plugins and themes that are powering your site are updated as new versions roll out.  This protects your website against known security threats and ensures its running smoothly with the latest bug fixes.

Scheduled Off-Site Backups

Full Daily Backups

We backup your website, daily

Full backups of your website’s files and database, every day, on Amazon S3 (Amazon’s industry-leading secure cloud servers) allowing us to quickly restore your site if the need arises.

website-speed-optimization

Speed & Performance Optimization

Faster Page Load Times

Website visitors and Google demand fast loading websites. We optimize your images, code, database and more so people don’t leave your website before they discover how great it is.

website care plans include monthly reports

Monthly Reports

See how we’re doing

Get a detailed monthly WordPress website care report on the 1st of each month documenting your site’s security status, updates and backups performed, uptime and traffic analytics (Premium Plan reports include performance analysis, database optimization and SEO ranking data) Click here to see a Premium Plan report!

website-hack-repair-and-support

Malware Removal & Support

Here when you need us

Communication with your web host regarding troubleshooting bugs or hosting issues. Also includes restoring your website if the need arises and hack repair if needed.

Our Website Care Plans

Choose Your PlanEssentialPremium
$80/month$120/month
No Setup Fee
WordPress & Plugin Updates
Cloud Backups, Daily
24/7 Malware Monitoring
Suspicious IP Blocking
Security Scanning, Daily
Google Analytics Tracking
Uptime Monitoring
Monthly WebCare Report
Malware Removal & Support
SEO Ranking Report
Theme Updates
Site Speed Optimization
Broken Link Monitor & Repair
⚠️ Please read Terms of Agreement below before proceeding with payment$80/Month
$120/month

$800/year
(2 months free)
$1,200/year
(2 months free)

click here to see a website care report example

Terms of Agreement

Authorization

When you purchase a WordPress WebCare plan from Insite Media Design you are engaging Insite Media Design as an independent contractor to perform work as described in the packages or services you have purchased.

Access to your website is necessary, therefore you hereby authorize Insite Media Design access and “write permissions” to all directories and files of your account with any other third party hosting provider, as well as permission to install any necessary WordPress plugins for maintenance and security. Insite Media Design will contact you within 24 hours of payment to attain all needed login credentials.

Pricing & Payments

Once a client of Insite Media Design, you authorize Insite Media Design to charge the payment method you submitted for all invoices generated for the services rendered under this ongoing website care plan. Payment can be made securely online by selecting a payment button at the bottom of the pricing table above. Payments are made through PayPal.  If you prefer to be invoiced, Insite Media Design invoices for annual plans only.

Cancellation

Cancellation of any monthly recurring service can occur at any time after your first one month (30 days) of service. In order to cancel your recurring payment or change payment method, simply contact Insite Media Design prior to your payment’s due date.

Third Party or Client Page Modification

You acknowledge that you or your staff have access to edit or update web pages within your WordPress website. You also acknowledge that anyone other than Insite Media Design who attempts to update the website and damages the design, or impairs the ability for the web pages to display or function properly, may result in time to repair the web pages in order to restore the website.

In this event, damages will be assessed at an hourly rate of  $95  per hour with a one-hour minimum. Work to repair the website from third-party modifications is outside of the support time and scope of the on-going website care.

Limitation of Liability; Disclaimer of Warranties:

Although there are limitations to the guarantees we can provide, your satisfaction is very important to us. Please read and understand our limits of liability before engaging in our services.

Although we strive for your website’s optimal performance and security, we did not build the WordPress software or plugins used on the website, nor are we supplying the hosting platform it runs on.

For this reason, Insite Media Design does not represent, guarantee or warrant that the functions contained in your website will be uninterrupted, error-free, free from loss, corruption, attack, viruses, interference, hacking, or other security intrusions, and Insite Media Design disclaims any liability relating thereto.

To the extent not prohibited by law, in no event will Insite Media Design be liable to the client or any third party for any damages, including, but not limited to, any lost profits, lost savings, loss of data, business interruption, or incidental, consequential or special damages arising out of the operation of or inability to operate these webpages or website, however caused, even if Insite Media Design has been advised of the possibility of such damages.